Pre-launch notice. Paid subscriptions are not available yet. Final seller identification and commercial policies will be confirmed before checkout opens.
Refund policy
Last updated: 14 October 2026
Elysian is an unregistered startup based in Sri Lanka. For support, privacy requests or refunds, contact elysianhq.info@gmail.com.
This policy covers Elysian Unity Assistant subscriptions. Model-provider charges are billed separately and must be addressed with that provider.
Cancel future renewals
Open Dashboard / Billing / Manage billing to cancel renewal. For a six-month subscription, cancellation stops the next six-month charge; access remains available until the paid period ends. Cancellation does not automatically issue a refund.
Refund requests
Keep your receipt and the email address used for your account. Use the payment-provider support details on your receipt for payment disputes or refund assistance. A request does not guarantee a refund; any statutory refund, withdrawal or consumer rights remain applicable.
Duplicate or unexpected charges
Check your billing history before attempting payment again. If a payment is confirmed but access has not appeared, allow time for confirmation and keep the transaction reference. Never send a full card number, password or API key in a support request.
Processing
Approved refunds are returned through the payment provider, normally to the original payment method. The provider and your bank determine processing times. Deleting your Elysian account does not itself request a refund.